Make your customer data useful
Combine data, machine learning and real-time actionable insights in a single platform.
Companies use Metrical to understand who their customers are and what they want.
Benefits of Metrical
What We Do
Metrical helps companies better understand what keeps their customers happy. We digitally map the customer journey for you, identifying all the key moments in which to engage with your customers so they pass through your pipeline and remain loyal customers.
How We Do It
Metrical merges implicit account data you already have on your customers with explicit data gathered by our proprietary micro-surveys. We deliver customer experience insights in intuitive, dynamic dashboards that are centered on data that Marketing, Product and UX teams can act on.
Why You Need It
In today’s world your customers have a plethora of options and obtaining a holistic view of the customer is near impossible. Metrical not only provides you with this lens into the customer, but works with YOUR TEAM and BRAND to gather the data YOU want in order to see the complete picture of all your customers, from those at risk of churn to your evangelists and everyone in between.